This past year we had a lot of fun and overcame a lot of obstacles. Instead of trying to sell as much as possible, we focused on product quality and operational excellence. For example: to cater all of our customers in 86 countries across 5 continents who order a meal of Joylent every 12 seconds, we upscaled the capacity of our inhouse production to over 5.500 bags daily (up from 1.200 at the beginning of 2016).
Also, thanks to the ideas of our beloved fulfillment guys and girl (yes, the people who draw on your orders when requested), we changed the…